{"id":174235,"date":"2026-04-17T18:18:06","date_gmt":"2026-04-17T10:18:06","guid":{"rendered":"https:\/\/ausbery.com\/?page_id=174235"},"modified":"2026-04-18T01:22:52","modified_gmt":"2026-04-17T17:22:52","slug":"ausbery-faq","status":"publish","type":"page","link":"https:\/\/ausbery.com\/en\/ausbery-faq\/","title":{"rendered":"Ausbery F&#038;Q"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section back_color=&#8221;color-jevc&#8221; overlay_alpha=&#8221;50&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;103987&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;7&#8243; bottom_padding=&#8221;7&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;5&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;1&#8243; top_divider=&#8221;gradient&#8221; content_parallax=&#8221;2&#8243; uncode_shortcode_id=&#8221;106912&#8243; el_class=&#8221;row-round-padding&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; width=&#8221;4\/12&#8243; uncode_shortcode_id=&#8221;517201&#8243;][vc_custom_heading text_font=&#8221;font-198444&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;722697&#8243; heading_custom_size=&#8221;clamp(2rem, 0.8rem + 2.3vw, 3rem)&#8221;]Ausbery<\/p>\n<p>F&amp;Q[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; width=&#8221;8\/12&#8243; uncode_shortcode_id=&#8221;110130&#8243;][vc_accordion typography=&#8221;advanced&#8221; sign=&#8221;plus&#8221; sign_size=&#8221;md&#8221; gutter_simple=&#8221;1&#8243; no_h_padding=&#8221;yes&#8221; heading_semantic=&#8221;h3&#8243; titles_font=&#8221;font-198444&#8243; titles_size=&#8221;custom&#8221; titles_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;153058&#8243; active_tab=&#8221;0&#8243; heading_custom_size=&#8221;clamp(1.25rem, -0.1563rem + 2.3438vw, 2.1875rem)&#8221;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What areas does Ausbery serve?&#8221; tab_id=&#8221;1665420124-1-86166688918790517156102387051742205601541417650055480751765184204163&#8243;][vc_custom_heading heading_semantic=&#8221;p&#8221; text_font=&#8221;font-198444&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;366288&#8243; heading_custom_size=&#8221;clamp(1.125rem, 0.5625rem + 0.9375vw, 1.5rem)&#8221;]Ausbery is headquartered in Shanghai and serves cities across China including Beijing, Guangzhou, Shenzhen, and Chengdu. We also have an office in Vienna, Austria, providing global event support services.[\/vc_custom_heading][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is event catering service?&#8221; tab_id=&#8221;6232a039-f9b5-7166688918790517156102387051742205601541117650055480751765184204163&#8243;][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-198444&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;837417&#8243; heading_custom_size=&#8221;clamp(1.125rem, 0.5625rem + 0.9375vw, 1.5rem)&#8221;]Event catering (off-site catering) is a professional food service delivered at the client&#8217;s designated venue, including food preparation, on-site cooking, tableware setup, and service staff. Ausbery has been providing professional catering services in Shanghai since 2012.[\/vc_custom_heading][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How do I book catering services?&#8221; tab_id=&#8221;6232a039-f9b5-7166688918790517156102387051742205601541117650055480751765184204163&#8243;][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-198444&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;188445&#8243; heading_custom_size=&#8221;clamp(1.125rem, 0.5625rem + 0.9375vw, 1.5rem)&#8221;]Contact us at +86-18621339302 or email: <a href=\"mailto:office@ausbery.com\">office@ausbery.com<\/a>. Please provide your event date, number of guests, venue, and requirements. We will create a customized menu and quotation for your event.[\/vc_custom_heading][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What types of events do you cater?&#8221; tab_id=&#8221;6232a039-f9b5-71666889187905171561023870517422056015411176500554807517651842041635&#8243;][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-198444&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;159708&#8243; heading_custom_size=&#8221;clamp(1.125rem, 0.5625rem + 0.9375vw, 1.5rem)&#8221;]Ausbery provides catering for corporate events, weddings, exhibitions, trade shows, cocktail parties, buffets, conferences, and private celebrations. We offer full-service catering from menu planning to on-site execution.[\/vc_custom_heading][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How far in advance should I book?&#8221; tab_id=&#8221;6232a039-f9b5-716668891879051715610238705174220560154111765005548075176518420416353&#8243;][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-198444&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;205516&#8243; heading_custom_size=&#8221;clamp(1.125rem, 0.5625rem + 0.9375vw, 1.5rem)&#8221;]We recommend booking at least 2-4 weeks in advance for standard events. For large-scale events (100+ guests) or peak season, please contact us 1-3 months ahead to ensure availability.[\/vc_custom_heading][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][\/vc_section][vc_section back_color=&#8221;color-jevc&#8221; overlay_alpha=&#8221;50&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;126868&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;6&#8243; back_color=&#8221;color-jevc&#8221; back_image=&#8221;167218&#8243; back_position=&#8221;center center&#8221; overlay_color=&#8221;color-353089&#8243; overlay_alpha=&#8221;75&#8243; overlay_color_blend=&#8221;multiply&#8221; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-158046&#8243; overlay_animated_size=&#8221;0.7&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; css_animation=&#8221;scroll-trigger&#8221; animation_state=&#8221;end&#8221; animation_origin=&#8221;bottom center&#8221; animation_scale_val=&#8221;100&#8243; animation_opacity=&#8221;100&#8243; animation_x=&#8221;0&#8243; animation_y=&#8221;0&#8243; animation_blur=&#8221;0&#8243; animation_rotate=&#8221;0&#8243; animation_perspective=&#8221;0&#8243; animation_offset_top=&#8221;0&#8243; animation_offset_bottom=&#8221;150&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;160909&#8243; back_color_type=&#8221;uncode-palette&#8221; overlay_color_type=&#8221;uncode-palette&#8221; overlay_animated_1_color_type=&#8221;uncode-palette&#8221; overlay_animated_2_color_type=&#8221;uncode-solid&#8221; overlay_animated_2_color_solid=&#8221;#e5cc69&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;677592&#8243;][vc_single_image media=&#8221;167072&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;204941&#8243; media_width_pixel=&#8221;250&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; text_font=&#8221;font-198444&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;700&#8243; text_space=&#8221;fontspace-116674&#8243; uncode_shortcode_id=&#8221;221738&#8243; heading_custom_size=&#8221;clamp(38px,7vw,125px)&#8221; text_color_type=&#8221;uncode-palette&#8221;]We&#8217;re ready[\/vc_custom_heading][vc_empty_space empty_h=&#8221;2&#8243;][vc_button button_color=&#8221;color-xsdn&#8221; size=&#8221;btn-xl&#8221; radius=&#8221;btn-circle&#8221; hover_fx=&#8221;full-colored&#8221; text_skin=&#8221;yes&#8221; custom_typo=&#8221;yes&#8221; font_family=&#8221;font-198444&#8243; font_weight=&#8221;700&#8243; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fausbery.com%2Fcn%2F%25e8%2581%2594%25e7%25b3%25bb%25e6%2588%2591%25e4%25bb%25ac%2F|title:Contact%20Us|target:_blank|&#8221; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;173448&#8243; el_class=&#8221;btn-blur&#8221; el_id=&#8221;lets-chat-btn&#8221;]Let&#8217;s Chat[\/vc_button][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section back_color=&#8221;color-jevc&#8221; overlay_alpha=&#8221;50&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;103987&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;7&#8243; bottom_padding=&#8221;7&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;5&#8243; column_width_percent=&#8221;100&#8243; 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